Shopping RIVERPEACE.CO Online Store is easy: once you have found an item, select your size and colour and use the 'ADD TO BAG' button underneath. Review the items in your shopping bag by selecting the 'Shopping Bag' link at the top of the page. From the Shopping Bag you can directly edit product details (colour, sizes and quantities), remove them in case you’ve changed your mind. Click on 'Checkout' to complete your order.
Setting up an account is mandatory, and if you register, you will be able to enjoy the following benefits through your 'My Account':
• Track your orders and review past purchases,
• Request your Return Authorization Number directly from your account,
• Be notified when new products are available
• Save your address and card details for faster shopping,
• Manage your account details and newsletter subscriptions.
If you have forgotten your password, visit the 'My Account' section, click on 'Forgot Your Password?' and simply follow the 'Password Reset' instructions. You will receive an email with a link to reset your password.
All items are in stock unless "Sold Out" is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order. If the product you want to buy is out of stock, sign up our newsletters and you will be notified when it is back in stock.
Your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. For further details, please see section.
You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.
We offer different shipping options to meet your needs. For further details, please visit our shipping information section.
All items are insured against theft and accidental damage whilst in transit from our warehouse to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery or make a note when signing for it that you are accepting a damaged box.
We are unable to redirect orders to a different address after dispatch. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
It is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.
After you place your order, you will be sent an email confirming that it has been received. Your card will only be debited at the time of dispatch. In the rare instance that any of the items you have ordered are not available, you will receive an email from our Customer Service team and will only charge your credit card for the value of the items in stock.
Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting 'My Account' followed by 'Orders'.
To discover our returns and refunds policy and to learn how to return an item, please kindly visit our Return Policy section in the Customer Service area.