配送ポリシー
We aim to provide a seamless global delivery experience for all customers. Every order is carefully processed, packed, and shipped from our UK fulfilment centre with attention to speed, reliability, and care.
All orders are processed within 1–2 business days after payment confirmation. Processing occurs Monday to Friday, excluding public holidays.
Once your order has been dispatched, you will receive a confirmation email containing tracking details so you can monitor your shipment in real time.
| Region | Country Coverage | Shipping Method | Delivery Time | Cost |
|---|---|---|---|---|
| United Kingdom | United Kingdom | Standard | 3–5 business days | Free |
| United Kingdom | United Kingdom | Express | 1–2 business days | £4.99 |
| Europe | Austria, Belgium +17 more | Standard International | 5–8 business days | Free |
| Europe | Austria, Belgium +17 more | Express International | 1–2 business days | £21.99 |
| North America | USA, Canada | Standard International | 5–8 business days | Free |
| North America | USA, Canada | Express International | 1–2 business days | £28.99 |
| Asia | China, Hong Kong +1 more | Standard International | 5–10 business days | Free |
| Asia | China, Hong Kong +1 more | Express International | 3–5 business days | £28.99 |
| GCC | UAE, Saudi Arabia, Kuwait | Standard | 5–8 business days | Free |
| GCC | UAE, Saudi Arabia, Kuwait | Express | 1–2 business days | £39.99 |
| Oceania | Australia, Nauru, Tuvalu | Standard | 5–10 business days | Free |
| Oceania | Australia, Nauru, Tuvalu | Express | 3–5 business days | £38.99 |
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs charges depending on the destination country. These fees are not included in the product price or shipping cost and remain the responsibility of the customer.
We recommend checking with your local customs authority before placing an order if you are unsure about potential charges.
Delivery Notes
All delivery times are estimates only and may be affected by customs clearance, courier delays, or external logistics disruptions beyond our control.
We are not responsible for delays caused by customs processes or local courier operations once the parcel has left our fulfilment centre.
Fulfilment Centre
All orders are shipped from our UK warehouse:
Flat 7, South Contemporis
10 Merchants Road
Bristol, BS8 4HB
United Kingdom
Contact
For any questions regarding shipping or delivery, please contact us at info@riverpeace.co.