Shipping Information
FREE DELIVERY ON UK ORDERS
All UK orders qualify for free standard delivery.
WORLDWIDE SHIPPING
We deliver to over 100 countries. Shipping costs start from £30, depending on region. Customs duties are included for selected countries, so you won’t face extra charges on delivery. International orders over £500 qualify for free standard shipping. For special courier requests, please contact us via the Contact Us page.
Delivery Times
Orders are shipped Monday–Friday, 10 AM–5 PM. Delivery times vary by destination:
UK
Delivery takes 3–5 working days and is free of charge for standard UK orders.
Europe, US, Canada, Asia & Other International
International delivery takes 5–10 working days, with prices starting from £30; orders over £500 qualify for free standard shipping.
EXPRESS OPTIONS
For UK orders, express delivery is available for £10 (2–3 working days). International express options vary; contact us for details.
TRACKING YOUR PARCEL
All orders are fully trackable. Follow your parcel in real time and receive updates via the courier’s tracking system.
FLEXIBLE DELIVERY OPTIONS
You can request delivery to a neighbour, a safe place, or a preferred time slot where available.
LOCAL COLLECTIONS
Choose to collect your order from a nearby pickup point at a time that suits you. Collection follows the standard delivery schedule.
ADDITIONAL INFORMATION
Orders containing personalised items may take longer to deliver.
Remote locations may require extra delivery time.
During busy periods or adverse weather, deliveries may be delayed