Shipping policy

All orders are processed within 2 business days of payment confirmation, Monday to Friday, excluding public holidays. Complimentary standard shipping is available worldwide. Express shipping is also available at additional rates, which vary by destination. Please refer to the rates below for details.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, allowing you to follow your delivery.

Rates and delivery times

Rates and estimated delivery times for each destination can be found here.

Customs, duties & taxes

International orders may be subject to import duties, taxes, or customs charges depending on the destination country. These fees are not included in the product price or shipping cost and remain the responsibility of the customer.

We recommend checking with your local customs authority before placing an order if you are unsure about potential charges.

Delivery notes

All delivery times are estimates only and may be affected by customs clearance, courier delays, or external logistics disruptions beyond our control.

We are not responsible for delays caused by customs processes or local courier operations once the parcel has left our fulfilment centre.

Fulfilment centre

All orders are shipped from our UK warehouse:

Flat 7, South Contemporis
10 Merchants Road
Bristol, BS8 4HB
United Kingdom

Contact

For any questions regarding shipping or delivery, please contact us at info@riverpeace.co.

Get In Touch

Have questions about your order, or a general enquiry?

Contact Us